Frequently Asked Questions

A Pretty Boutique is able to process most image files (including JPG, PNG, HEIC, and PDFs). For best result, image resolution should be at least 150dpi.

Nope! A Pretty Boutique specializes in customized, personalized items and we do not charge additional fees. However, glitter and metallic acrylic for the cheer sticks are an additional cost (which is indicated on the product page).

Most products do include a proof prior to production. It will be indicated on the product page if a proof is included in your order.

The standard production time for each item is listed on the product page.

Tees take between 3-7 days to produce. Cheer Sticks take between 7-14 days to make.

Yes, of course. An order confirmation will be sent to you at the email address provided. You can also check your order status on the Order Status page.

You can check the status of your oder on the Order Status page. It will show updates on where your order is in the production status. Once your order has been shipped, we will send you a USPS tracking code.

Due to all of our items being customizable, A Pretty Boutique does not offer returns or exchanges. For more information, please see our Returns Policy page.

If an order has been received with an error because of the fault of A Pretty Boutique, your order will be reprinted and shipped via Ground Service. Please contact us if there is an issue with your order.

You can pay with any major credit or debit cards, Paypal, Afterpay or Klarna.

A Pretty Boutique adheres to the highest industry standards to protect your personal information. Your credit card information is protected and encrypted using a secure socket layer (SSL). Your credit card information is not stored on the website in any way.

Yes! If you are a part of a group, team or company that would like to purchase multiples of the same products, please reach out via the Group Discounts page.

All current payment methods will process and charge your payment at the time the order is placed.

Currently, A Pretty Boutique utilizes the local USPS to ship all orders.

The cost of shipping will depend on the location of the receiver, the shipping option chosen, and as well as whether it is a holiday or other special occasion. All shipping costs are calculated at checkout and added to your order.

Shipping time varies from 3-14 days. This is dependent upon the shipping option chosen and where the shipping address is located.

Most products on A Pretty Boutique (other than the cheer sticks) have an option to include gift wrapping. This is a great option for a customized gift for your loved one!

A Pretty Boutique utilizes local shipment companies in, and around, Cleveland, Ohio.